In this episode, industry veterans Steve Holmes, and Joel Robinson discuss the rapid evolution in the hospitality sector brought about by technology and the pandemic. They explore how traditional methods no longer suffice and emphasise the need for new thinking and approaches, particularly leveraging technology.
The discussion explores the origins and solutions proposed by Azzurri, highlighting the challenges of manual data entry, inefficiencies, and inaccuracies in the current system.
They propose a standardised data model for hospitality as a game-changer, akin to revolutionary standards in other industries like barcodes in retail.
The conversation also explores the role of AI and the potential for industry-wide collaboration to achieve these objectives.