Pricing in hospitality needs to become a capability, not an event
For years, pricing in hospitality has been treated as something we do to the business, rather than something the business knows how to do. A couple of times a year, usually under pressure, we gather around spreadsheets, debate percentage points, argue about psychology, and eventually land on a set of changes that feel big, risky, […]
Spreadsheets to Strategy Podcast Series: Episode 3 – Pricing Strategy in Hospitality
In episode three, host Michael and special guests Mark Felix and Joel Robinson dive into the intricacies of pricing strategy, drawing valuable lessons from the retail and hospitality sectors. Joel, founder of Openr, shares insights from his extensive experience in both grocery and hospitality, emphasising the transformative potential of sophisticated pricing management. Mark Felix, with […]